FAQs

ACCEPTABLE COOLER SIZE

THINGS TO KNOW ABOUT THE GATEWAY JAZZ FESTIVAL

DISCLAIMER

What if it Rains or Inclement Weather?

The Gateway Jazz Festival is a Rain or Shine Event. Safety of all Patrons, Artist, Vendors and Staff is our first priority. Unless really severe weather presents a danger to the artist or guest, every act that can perform, will perform. There are no refunds for inclement weather or Acts of God. It will be the discretion of Local Officials, Governing Authorities and Promoters to delay, suspend or cancel a show due to the above conditions. If Rain Only, bring a plastic poncho and enjoy the show!

VENUE RULES: NO ALCOHOL PERMITTED NO COOLERS PERMITTED!!! CLEAR PLASTIC BAGS ARE PERMITTED. No Knives or Weapons Allowed, No Glass Containers, No Open or Unsealed Containers, No high-back chairs with umbrellas that impede visibility, No Rolling Coolers, No drugs and drug paraphernalia, No tents, No grills, No pets, No video cameras, No professional cameras with a removable lens (DSLR), No audio recording, No flags, No camelbacks, canteens, or Bota Bags, All attendees will be subject to search.

Bags/Coolers: COOLERS ARE NOT ALLOWED. ALCOHOLIC BEVERAGES ARE NOT ALLOWED IN PUBLIC SQUARE PARK.

WIDE ASSORTMENT OF FOOD & BEVERAGE VENDORS WILL BE ONSITE FOR YOUR CONVENIENCE.

ALL CLEAR PLASTIC BAGS AND CHAIR BAGS WILL BE CHECKED UPON ENTRY

All tickets will include Local and State Taxes, Chesterfield Amphitheater facility fee, processing and shipping charges added to your total.

Q. Is there seating for people with Disabilities?
A. Yes. There is General Admission Seating for those who may have Disabilities. You can Purchase ADA Seating Tickets in the General Admission Tickets Tab. Seating is located to the right of the stage. There will be ample signs directing to this seating area. Please see Venue Map.

Q. Is there parking for people with Disabilities?
A. Yes. Parking is located all around Chesterfield Amphitheater. Disability parking is in front of the venue on a first come basis.

Q. What time gates open Saturday, July 21st?
A. Gates 1:00 pm on July 21st , show starts at 2:00 pm. You will be allowed to come in and setup your chairs and reenter the festival as long as you have on an armband which you will get upon initial entry into the festival.

Q. Haven’t got my ticket, where will they be sold?
A. If you haven’t purchased your ticket by July 20th, they will be sold at the Main Box office located in front (Main Entrance) of Chesterfield Amphitheater. WE SUGGEST YOU PURCHASE YOUR TICKETS EARLY. PLEASE HAVE THEM PRINTED OUT.

Q. Where can I park?
A. Parking is located all around Chesterfield Amphitheater. Please make sure your car is secure.

Q. I have General Admission Tickets, where do I enter?
A. General Admission ticketholders enter the General Admission Line at the gate

Q. I have VIP Tickets, where do I enter?
A. VIP ticketholders enter the VIP Ticket Line at the gate.

Q. I have VIP Seats, VIP Table Seats or Umbrella Table Seats, can I bring a chair?
A. NO. Chairs will be provided for VIP Tables and VIP Chairs. COOLERS ARE NOT ALLOWED IN VENUE. ALCOHOLIC BEVERAGES ARE NOT ALLOWED IN CHESTERFIELD AMPHITHEATER

Q. What can I bring for General Admission Seating Area?
A. The Gateway Jazz Festival is an outdoor event. Bring your own bag chair seating, blankets, and lighting for after dark, sunglasses/sunscreen, binoculars, insect repellent, etc. COOLERS OR ALCOHOLIC BEVERAGE CAN NOT BE BROUGHT INTO THE FESTIVAL- however, alcoholic beverages may be purchased at the event. FOOD AND BEVERAGE VENDORS WILL BE ONSITE FOR YOUR CONVENIENCE.

Q. May I bring a cooler?
A. NO. THE CITY OF CHESTERFIELD AND HOMELAND SECURIY RESTRICTS COOLERS OF ALL SIZES FROM BEING BROUGHT INTO CHESTERFIELD AMPHITHEATER DURING PUBLIC CONCERTS/FESTIVALS. If you have a cooler of any size, a festival staff member will ask you to return it to your vehicle. This is for the safety of all patrons and requirement of the Homeland Security Act. There will be both nonalcoholic & alcoholic beverages available for sale by our great Food & Beverage Vendors.

Q. May I bring a sandwich or food in my clear plastic bag?
A. YES. If it can fit in the permitted plastic bag. Please see photos of allowed Clear Plastic Bags.
Vendors will be onsite to serve the needs of our guest and add quality to the event.

Q. What if it Rains?
A. The festival is a Rain or Shine Event. Unless really severe weather presents a danger to the artist or guest, every act that can perform, will perform. There are no refunds for inclement weather or Acts of God. Bring a plastic poncho just in case.

Q. Can I have an umbrella up if it’s hot during the show?
A. No. Umbrellas are not to be in the up position while artist are performing. Umbrellas are permitted up between shows only.

Q. Are credit/debit cards accepted at the festival?
A. Yes. Tickets may be purchased with cash or credit/debit cards in advance or on the day of the festival. Most, if not all vendor purchases are CASH ONLY on the day of the event. PLEASE BRING CASH…

Q. Are pass outs allowed?
A. Yes. If you have to leave out please make sure you have an armband to regain access back into the festival. NO ARMBAND, NO ENTRY.

Q. Are pets allowed?
A. No. Pets are not allowed at our event. (ONLY SERVICE PETS ARE ALLOWED FOR THOSE WITH DISABILITIES).