Volunteers

THINGS TO KNOW ABOUT THE GATEWAY JAZZ FESTIVAL

DISCLAIMER

What if it Rains or Inclement Weather?

The Gateway Jazz Festival is a Rain or Shine Event. Safety of all Patrons, Artist, Vendors and Staff is our first priority. Unless really severe weather presents a danger to the artist or guest, every act that can perform, will perform. There are no refunds for inclement weather or Acts of God. It will be the discretion of Local Officials, Governing Authorities and Promoters to delay, suspend or cancel a show due to the above conditions. If Rain Only, Bring a plastic poncho and enjoy the show!

Rules: NO ALCOHOL PERMITTED, No Knives or Weapons Allowed, NO GLASS Containers, No Open or Unsealed Containers, No high-back chairs with umbrellas that impede visibility, No Rolling Coolers, No drugs and drug paraphernalia, No tents, No grills, No pets, No video cameras, No professional cameras with a removable lens (DSLR), No audio recording, No flags, No camelbacks, canteens, or Bota Bags, All attendees will be subject to search.

Bags/Coolers: SMALL COOLERS ARE ALLOWED. NO ALCOHOLIC BEVERAGES ARE ALLOWED IN RIVERFRONT PARK.

WIDE ASSORTMENT OF FOOD & BEVERAGE VENDORS WILL BE ONSITE FOR YOUR CONVENIENCE.

ALL COOLERS, CHAIR BAGS, BACK PACKS & PURSES WILL BE CHECKED UPON ENTRY

All tickets will include Local and State Taxes, Chesterfield Amphitheater facility fee, processing and shipping charges added to your total.

Q. Seating Options
A. Seating is provided for the patrons in three areas. The lower bowl provides 304 fixed stadium style seats located in rows directly in front of the performance stage. The second tier of seating is provided on a landscaped terrace, consisting of a series of relatively flat turf terraces separated by 18' high "knee wall" where viewers can sit comfortably while dangling their legs. The open space allows patrons to lay out a blanket, use portable chairs and enjoy the performance under the open sky. The upper bowl of seating exists just above the terraced seating and main concourse. The upper bowl consists of open lawn seating where the slope is slightly steeper and patrons can spread out on a more natural hillside. The variety of seating options gives the entire community the opportunity to enjoy a performance, while maintaining excellent sight lines and audio quality.
http://www.chesterfieldamphitheater.com/seating-chart.html

Q. VIP Reserved Seating?
A. If you are attending a ticketed event, the reserved seats will be located in the lower bowl area which provides 304 fixed stadium style seats located in rows directly in front of the performance stage. Each ticket in the Reserved Seating area has a specific seat assigned to the ticket. The row and seat number will show on your ticket. There are accessible seats available in the reserved seating section. http://www.chesterfieldamphitheater.com/seating-chart.html

Q. Is there seating for people with Disabilities?
A. Yes. There is General Admission Seating for those who may have Disabilities. You can Purchase ADA Seating Tickets in the General Admission Tickets Tab. Seating is located on the mid-tier level (red bricks) of the amphitheater. There will be ample signs directing to this seating area. http://www.chesterfieldamphitheater.com/Accessibility.html

Q. Is there parking for people with Disabilities?
A. Yes. We have parking setup. Accessible seating and parking is available for all events at the Chesterfield Amphitheater. If you have any questions, or need assistance for any reason at an event, please ask for the concert host. To arrange for special accommodation in advance, please call our office at 636.812.9500 or email us. Please click on the map to download. Parking and handicap accessibility is subject to change for each event. Visit http://www.chesterfieldamphitheater.com/Accessibility for more details.

Q. What time gates open Saturday, July 29th ?
A. Gates will open at 1pm on July 29th.

Q. Haven’t got my ticket, where will they be sold?
A. If you haven’t purchased your ticket by May 25th, they will be sold at the Main Box office located in front (Main Entrance) of Chesterfield Amphitheater. For will call and day of show purchases, our remote box office is located at the entry gates. GET YOUR TICKETS EARLY. THIS EVENT IS EXPECTED TO SELLOUT WELL BEFORE THE FESTIVAL

Q. Where can I park?
A. Parking is available at various locations in and around Central Park. These locations include the Central Park main parking lot at Lydia Hill Drive and Veterans Place Drive, street parking on Veterans Place Drive (50 public spaces), Lydia Hill Drive and Burkhardt Place Drive. There are twelve (12) handicap accessible parking spaces are located on the north side of the amphitheater near the concession building. Please click on the map to download. The image below shows the parking and handicap accessibility for the free concert and movie series. Parking and handicap accessibility is subject to change for each event. Please visit the event page for parking and accessibility details.
Visit : http://www.chesterfieldamphitheater.com/parking.html for parking details.

Q. I have VIP Seats/VIP Table Seats, can I bring a chair?
A. NO. Chairs will be provided for VIP Tables, VIP Chairs and Umbrella Tables SMALL COOLERS ARE ALLOWED AT TABLES AND SEATS, HOWEVER NO ALCOHOLIC BEVERAGES ARE ALLOWED IN CHESTERFIELD AMPHITHEATER.

Q. What can I bring for General Admission Seating Area
A. The Gateway Festival is an outdoor event. Bring your own bag chair seating, blankets, and lighting for after dark, sunglasses/sunscreen, binoculars, insect repellent, etc. NO ALCOHOLIC BEVERAGE CAN BE BROUGHT INTO THE FESTIVAL- however, alcoholic beverages may be purchased at the event. SMALL COOLERS WITH OUTSIDE FOOD ARE ALLOWED in Chesterfield Amphitheater. FOOD AND BEVERAGE VENDORS WILL BE ONSITE FOR YOUR CONVENIENCE.

Q. May I bring a cooler?
A. YES. SMALL COOLERS (ONLY) ARE ALLOWED IN CHESTERFIELD AMPHITHEATER. If you have a LARGE COOLER, a festival staff member will ask you return it to your vehicle. This is for the safety of all patrons and requirement of the Homeland Security Act. There will be both nonalcoholic & alcoholic beverages available for sale by our great Food & Beverage Vendors.

Q. May I bring a picnic lunch?
A. YES. Please bring enough food for your comfort and enjoyment. Please note: Large Roll Coolers are not allowed in Chesterfield Amphitheater. Food & Beverage Vendors will be onsite to serve the needs of our guest and add quality to the event.

Q. What if it Rains?
A. The festival is a Rain or Shine Event. Unless really severe weather presents a danger to the artist or guest, every act that can perform, will perform. There are no refunds for inclement weather. Bring a plastic poncho just in case.

Q. Can I have an umbrella up if it’s hot during the show?
A. No. Umbrellas are not to be in the up position while artist are performing. Umbrellas are permitted up between shows only.

Q. Are credit/debit cards accepted at the festival?
A. Yes. Tickets may be purchased with cash or credit/debit cards in advance or on the day of the festival. Most, if not all vendor purchases are CASH ONLY on the day of the event. PLEASE BRING CASH…

Q. Are pass outs allowed?
A. Yes and NO. If you have to leave out please make sure you have an armband to regain access back into the festival. NO ARMBAND, NO ENTRY. We will limit Pass Outs!!!

Q. Are pets allowed?
A. No. Pets are not allowed at our event. (ONLY SERVICE PETS ARE ALLOWED FOR THOSE WITH DISABILITIES).